Refill Policy
Prescriptions are important tools to provide your pet with appropriate medical care. We ask that you abide by the following policy so that you receive the prescriptions your pet needs in a timely fashion.
Please allow at least 48 hours for all refill requests. Plan ahead. Please do not wait until the last minute for you refill, as we may not be able to accommodate your request as quickly as your pet needs. It is best to call 7 days in advance of your pet’s medication running out for a prescription refill. Some prescriptions are special order medications that require additional time for delivery.
If you are wanting home delivery, we encourage you to use the pharmacy link on our web page or visit:
https://hearthwoodvets.vetsfir...
General Prescription Information
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Dispensing or prescribing a prescription product requires a VETERINARIAN-CLIENT-PATIENT RELATIONSHIP (VCPR). This means that veterinarians are required to examine your pet and understand your pet’s health care needs, as well as have a relationship with you, before medication can be prescribed. Without a valid VCPR, our use of veterinary prescription drugs or the use of any pharmaceutical in a manner that differs from their labeled use is unethical and is illegal under federal law.
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To avoid drug interactions, you must inform us of all medications which have been prescribed for your pet both currently and in the past. Include all over-the-counter medications, as well as all herbal and vitamin supplements, your pet takes.
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Please give your pet all medications as prescribed. Not giving your pet its medications as prescribed can produce serious health complications. Always let us know if your pet has an unexpected reaction to a medication. New symptoms and/or events may require an appointment. We are unable to accurately diagnose conditions over the phone.
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Many prescriptions require a follow up appointment.
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Controlled substances are medications that have been declared by the federal or state law to be illegal for sale or use, except when dispensed under a physician’s or veterinarian’s prescriptions. The basis for control and regulation is the danger of addiction, abuse, physical and mental harm (including death). We cannot dispose of left over controlled drugs, please take to local police station.
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Controlled-substances/narcotic prescriptions for your pet require follow up appointments every 90 to 160 days.
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Medications are for the prescribed pet’s use only. You should not “share” your pet’s medicine.
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Please Properly dispose of all unused prescription drugs.
FDA APPROVED VETERINARY PRODUCTS
The FDA (Federal Food and Drug Administration) recommends that when there are veterinary products available, they should be used for our patients.
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Each FDA-approved animal drug goes through a rigorous evaluation process, and prior to approval, is clinically tested for safety and effectiveness in the animal species the drug will be used in. In addition, the FDA thoroughly inspects and evaluates the adequacy of the manufacturing process to ensure that the drug’s identity, strength, quality and purity are preserved. The FDA continues to monitor the drug’s quality and safety after it is approved.
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The FDA’s Center for Veterinary Medicine (CVM) is committed to promoting and protecting animal health be ensuring that safe and effective drugs are available for veterinary use.